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Privacy Policy

Last updated: October 31, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal Information: Name, email address, phone number, date of birth, and gender when you create an account or place an order.
  • Order Information: Shipping address, billing address, payment details, and order history.
  • Measurement Data: Body measurements provided for custom-made products.
  • Communication: Any messages or inquiries you send to us via email, phone, or our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including shipping and delivery.
  • Create and manage your account.
  • Provide customer support and respond to your inquiries.
  • Send order confirmations, updates, and promotional communications (with your consent).
  • Improve our products, services, and website experience.
  • Process returns, exchanges, and refunds.
  • Detect and prevent fraud or unauthorised access.

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Shipping Partners: To deliver your orders (e.g., Shiprocket and their associated courier partners).
  • Payment Processors: To process payments securely (e.g., Razorpay).
  • Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our site and allow certain features to function properly. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information as required by law, for dispute resolution, and to enforce our agreements.

7. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: